Answers 24/7
Calls can be handled during the day, after hours or when your existing team cannot pick up.
AI receptionist
Every call answered. Every enquiry captured.
A 24/7 AI receptionist that answers routine questions, qualifies callers, books approved appointments and keeps the calendar updated.
What it handles
A receptionist built around your business rules.
The agent is configured around your services, hours, questions and approved booking logic. It knows what it may confirm, what it should collect, and when a person needs to take over.
Handles routine questions
Give callers consistent answers based on your approved services, areas, hours and policies.
Qualifies enquiries
Collect the useful details your team needs before calling back, quoting or accepting a booking.
Books approved work
Check suitable availability and create approved jobs or meetings using your calendar rules.
Sends confirmations
Keep callers and owners informed with approved confirmations, summaries and next-step messages.
Escalates exceptions
Transfer or flag urgent, sensitive or out-of-scope conversations according to your instructions.
Setup
Configured, tested and managed for you.
Map the call
We document the common reasons people call, the information to collect and the outcomes you permit.
Connect the tools
We configure phone handling, approved knowledge, calendars and the owner or customer notifications.
Test real scenarios
We test ordinary enquiries, unclear requests, booking conflicts, urgent calls and escalation paths.
Launch and tune
The receptionist goes live only after approval, then we refine the workflow as real call patterns emerge.
Pricing choices
Start flexible or include the website.
Both choices use the same $499 monthly Receptionist price. The difference is whether you make an initial six-month commitment and receive the standard Website Build.
$499 per month
No website bonus. Setup, phone numbers, call usage and advanced integrations may be quoted separately based on the workflow.
$2,994 minimum total
Six monthly payments of $499. Includes the standard $1,499 Website Build at no extra cost, then continues month-to-month after the initial term.
Clear scope and agreement
We confirm the call workflow, inclusions, usage, integrations, initial term and cancellation conditions before activation.
Common questions
Before the phones go live.
What does the AI receptionist do?
It answers calls, handles approved routine questions, collects and qualifies enquiry details, books approved appointments, updates connected calendars and sends confirmations or owner summaries.
How much does it cost?
The Receptionist starts at $499 AUD per month excluding GST. Phone numbers, call usage, setup and advanced integrations may be quoted separately based on the workflow.
Is a website included?
The flexible monthly option does not include a website. Commit to the initial six-month term—six payments totalling $2,994 before GST—and the standard $1,499 Website Build is included at no extra cost.
Can callers speak to a real person?
The receptionist can follow agreed transfer and escalation rules. The available people, transfer destinations and after-hours handling are configured before launch.
Hear the receptionist before you buy it.
Call Gracia Studio’s live number and speak naturally, just as one of your customers would.