Practical AI agents and connected workflows built around real enquiries, bookings, follow-up, admin and reporting. One workflow at a time, with approval points where they matter.
An estimate, not a promise. Uses 52 weeks over 12 months and the share you set. Ignores setup cost and the time spent checking the automation's output. AUD.
We look for repeated work, slow hand-offs and missed customer moments, then design a controlled system with clear rules and human oversight where it matters. Here is where the time usually goes, and what we build for each.
An AI agent answers your phone and website chat day, night and weekends, and every enquiry lands in one list with the details already captured.
Draft quotes built from your pricing, your past jobs and what the customer told you, ready for a person to check and send. The judgement stays with you. The retyping goes.
Approved availability only, confirmations sent, calendar updated, and nothing re-entered in three places.
From accepted quote to finished job without the paperwork chasing the crew.
Money in sooner and fewer surprises, with your accounting software kept in step.
Information moved between forms, inboxes, spreadsheets, CRMs and job tools with fewer copy-and-paste steps and fewer errors to find later.
Routine follow-up in your wording, on a schedule you set, so nothing waits on someone remembering to chase it.
See what happened this week without combining every source by hand, and never miss an expiry date again.
Don't see yours? Tell us what your team does twice a week and we'll tell you whether it can run itself.
Four situations we see often, and what changes once the workflow is running. The mechanism, not the marketing.
Before: the phone rings while the owner is under a sink, it goes to voicemail, and the caller rings the next plumber on the list. Evening enquiries wait until morning.
After: every call and web enquiry is answered and the suburb, job type and urgency are captured. The job is logged in the job tool, urgent work is texted to the owner straight away, and routine work is booked into approved slots with a confirmation sent to the customer.
Before: the estimator reads the enquiry, digs out the last similar job, retypes the line items into the template and checks the prices are still current. Each quote costs half a day, so some never get sent.
After: the workflow reads the enquiry and site details, pulls matching line items from past jobs and current pricing, builds a draft in your quoting template and flags anything unusual. A person reviews, adjusts and sends.
Before: reception rings every patient the day before, gets through to some, and no-shows leave gaps that could have gone to someone on the waitlist.
After: reminders go out by SMS at set intervals in the clinic's wording. Replies update the booking automatically, unconfirmed appointments are listed for reception to call, and a cancellation offers the slot to the waitlist.
Before: an account manager pulls numbers from the ad platforms, analytics and time tracking into a deck for each client, every week, by hand.
After: the numbers are collected on a schedule, a draft summary is written for each client in the agency's own format, and the account manager reads it, adds commentary and sends. The thinking stays. The copying goes.
You will know the value before we build anything. Each stage has a clear output, and you can stop after any of them.
We go through how enquiries, quotes, bookings, admin and reporting actually happen today, who touches each step, and where the hours go.
A written roadmap ranking what to automate first by value, effort and risk, with recommended tools, estimates and a 30-minute walkthrough. Yours to keep.
One workflow at a time. Rules, exceptions, integrations and approval points defined, then tested on real scenarios before it touches a live customer.
We watch how it performs, fix what the real world finds, and add the next workflow when the first one has paid for itself.
It can answer and qualify enquiries, draft quotes from your pricing, create bookings, send reminders and follow-up, move approved information between systems and summarise activity for the owner. The useful starting point is one specific workflow with clear rules, not adding AI everywhere at once.
Two ways. If you already know the workflow you want automated, tell us and we scope and quote it directly. If you don't, start with the $749 AI & Automation Assessment (AUD, ex GST): a 45–60 minute call about how your business runs, a written roadmap that ranks what to automate first, and a separate 30-minute walkthrough. If a build makes sense, it is scoped and quoted before any implementation begins.
Not automatically. We look first for safe ways to connect and improve the tools you already run, such as your CRM, calendar, inbox, spreadsheets and job software. A new system is recommended only when it removes a real limitation and is worth the disruption.
Every workflow has defined rules for what the AI may do on its own and what needs a person. Quotes, unusual requests and anything customer-facing get approval points. Before launch we test the workflow on real scenarios from your business, and after launch we monitor it and fix what the real world finds.
Yes. A phone agent is one of the first workflows we build. It answers the call in a plain Aussie voice, takes the job details (site, date and time, contact, what is needed), marks the request as pending and texts you the details so you confirm. Nothing is booked without you.
Yes. Most of the work happens by phone, video and secure online tools, so distance makes no difference. Nothing about the assessment or a build needs us on site.
Book the assessment, take the free assessment, or call and tell us which job is eating your week.
